The key to ensuring a company´s survival relies upon more than just a quality product or service; it is as much about customer relationships. No company can take a "one size fits all" approach to customer relationships. Maintaining long-term customer relationships is the key to continual business growth. Just as ERP takes an enterprise-wide view of how a company manages its data, CRM takes a strategic approach to realizing the greatest value from customer relationships.

Through Apex Technology Group, Inc´s CRM approach, we can provide you with metrics about your company´s marketing, sales, and services. With these metrics, you will be provided with the needed data to maintain and improve healthy customer relationships.

Our CRM services offer an invaluable picture of customer histories, such as purchase records, profitability, successes, and failures.This data can then help your company align itself to keep its most valued customers and exceed the expectations of those who may be in danger of losing. Our range of CRM services include :

• Front Office and Back Office System Integration Services
• Integration of existing applications with CRM´s
• CRM Product Implementation
• Maintenance
• Customization
• Migration
• Call Center Management